Legal
These Terms of Service (“Terms”) govern your use of the Vero mobile application and website (together, the “Service”), operated by Vero Financial Ltd, a company registered in England and Wales (company number 16652225) (“Vero”, “we”, “us”, or “our”).
By creating an account or using Vero, you agree to these Terms. If you do not agree, you must not use the Service.
Vero is a budgeting and financial wellbeing tool designed to help users manually track expenses, reflect on spending habits, and build healthier financial behaviours through insights and gamification.
Vero is not:
Nothing in the Service constitutes financial, legal, or investment advice.
You must:
By using Vero, you confirm that you meet these requirements.
To use Vero, you must create an account. You are responsible for:
You must notify us immediately if you believe your account has been compromised.
You agree to use the Service only for lawful, personal purposes. You must not:
We reserve the right to suspend or terminate accounts that breach these Terms.
All financial data in Vero is entered manually by you. You are responsible for:
You must notify us immediately if you believe your account has been compromised.
Vero uses behavioural insights, challenges, rewards, and visual feedback to encourage positive financial habits. These features:
7.1 You must not access, interfere with, damage, disrupt, or attempt to compromise any part of the Service, its security measures, servers, systems, networks, or software. This includes introducing any harmful or malicious code, such as viruses, malware, worms, spyware, or similar technologies.
7.2 You must not inject content or code, or otherwise alter or interfere with how any part of the Service is displayed or functions on any device or browser.
7.3 You must not access or use the Service through unauthorised means, including automated tools such as bots, scripts, crawlers, or scrapers, unless expressly permitted by us.
7.4 You must not modify, adapt, or alter the Service, or any other website or application, in a way that falsely suggests an association with or endorsement by Vero.
7.5 We do not accept unsolicited ideas, suggestions, proposals, or materials unless we have specifically invited them under defined terms.
7.6 If you submit unsolicited content in breach of this section, you agree that we may use, adapt, or develop such content for any purpose without obligation to compensate or credit you.
All content, software, branding, and design in Vero are owned by or licensed to Vero Financial Ltd. You may not copy, modify, distribute, or commercialise any part of the Service without our permission.
9.1 You are responsible for any data or internet charges incurred when using the Service, including charges from your mobile network or internet provider.
9.2 While we take reasonable steps to keep the Service secure, we cannot guarantee that it will be free from viruses or other harmful components. You are responsible for maintaining the security of your device and internet connection, including using appropriate protection software.
You may delete your account at any time through the app or by contacting us. We may suspend or terminate your account if:
Upon termination, your access to the Service will end. To cancel your account, email vero.fincorp@gmail.com with your primary email address.
To the maximum extent permitted by law:
Nothing in these Terms limits liability where doing so would be unlawful.
We may update the Service or these Terms from time to time as we improve Vero. If changes are material, we will take reasonable steps to notify users. Continued use of the Service after changes means you accept the updated Terms.
By using the Service, you agree to the terms of our Privacy Policy, which forms part of these Terms of use and our agreement with you.
If you have any questions, concerns, or complaints about the Service, or if you would like to get in touch with us, please contact our support team at vero.fincorp@gmail.com.
Thank you for using our service!